Terms & Conditions
By placing an order with Vivienna Lorikeet or using our website, you are agreeing to accept the terms & conditions set out on the website. These terms and conditions shall be governed by the laws of Victoria, Australia and you submit to the exclusive jurisdiction of the courts of that state.
We endeavour to ensure that our pricing is accurate and current. Our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfill your order at the price listed at the time you ordered.
All prices are in Australian Dollars (AUD) and are inclusive of GST for Australian customers. Prices for all International orders are GST exclusive, however all International orders include a 10% service and handling fee. The International handling and service fee exists to cover higher costs associated with offshore orders. Our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time.
Packaging and postage is an additional charge, calculated at time of purchase in accordance with our shipping policy.
We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
Vivienna Lorikeet strives to make every fabric displayed on this website as accurate as possible, however the fabric colours may vary due to the large variation of monitors, video cards, operating systems, and internet browsers.
We endeavour to ensure that our product listings are current however we give no undertaking as to the availability of any product advertised on our website.
When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
For privacy please refer to privacy statement.
We undertake to accept or reject your order immediately after placing such order, however in some circumstances this may take two (2) business days to process. If we have not responded to you within two (2) business days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that information provided to us appears to be incorrect or payment method has been declined. You will be advised if an item is out of stock.
Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
Shipping and Payments
Delivery of your ordered product/s will be as set out on our website. Please refer to our shipping section for further information. Title in the goods passes to you when we have received payment.
All risk of loss or damage to the goods passes to you when we dispatch the goods.
Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.
For product returns please refer to our returns policy for terms and conditions.
Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.
The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a license to use those materials.
All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a license to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website or our social media becomes our property. If in future we use your comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your comments.
If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.
Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.